* Participate in day-to-day operational functions including: account processing, invoicing, monitoring and review, quality assurance, customer service, reconciliations, validations and corrections and records management to ensure the department's financial and governance responsibilities and obligations are achieved.
* Manage needs of customers to meet and exceed expectations, identify and resolve issues.
* Build rapport and maintain internal and external relationships, respond to enquiries, provide assistance and factual advice in a timely manner.
* Participate as a constructive team member to deliver, quality of service and professional practices and standards.
* helping customers understand legislation, policy, procedures, payments and services administered by the agency
* undertaking or participating in assessments and quality assurance activities to ensure payments are accurately delivered to customers
APS4 Accounts Payable Officer
Duties
* Participate in day-to-day operational functions including: account processing, invoicing, monitoring and review, quality assurance, customer service, reconciliations, validations and corrections and records management to ensure the department's financial and governance responsibilities and obligations are achieved.
* Manage needs of customers to meet and exceed expectations, identify and resolve issues.
* Build rapport and maintain internal and external relationships, respond to enquiries, provide assistance and factual advice in a timely manner.
* Participate as a constructive team member to deliver, quality of service and professional practices and standards.
* helping customers understand legislation, policy, procedures, payments and services administered by the agency
* undertaking or participating in assessments and quality assurance activities to ensure payments are accurately delivered to customers
Mandatory Requirements
* Minimum 2 years Accounts Payable experience
* Knowledge of PGPA Act
Successful Candidates
* Positive Attitude
* Proven written and verbal communication skills
* has exceptional customer service skills, empathy and a willingness to help
* Excellent problem-solving skills
* Ability to manage competing priorities and deliver to meet performance targets
For all Australian based contract and temporary roles, please note the pay rate is inclusive ofmandatory 25% casual loading.
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