Job Opportunity
As an Operations Team Member, you will be an integral member of our customer-facing team and play a key role in delivering store operations activities to support a sales-focused culture and profitable sales growth.
Key Responsibilities:
* Deliver effective store administration in line with standard procedures, including cash handling, banking integrity, tendering transactions, systems access, data integrity, store web sales, extended warranty claims, telephone management, enquiries, marketing, and promotional activity.
* Contribute to financial performance through effective inventory management and management of controllable expenses.
* Manage all sales channel fulfillment in line with procedures.
* Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required.
Required Skills and Qualifications:
* Customer Focus: Does everything through the eyes of the customer.
* Drives Results: Consistently achieves results, even under tough circumstances.
* Demonstrate Self-Awareness: Uses feedback and reflection to gain insight into personal strengths and weaknesses.
Benefits:
* Fast-paced and exciting environment where diversity is celebrated and creativity and ideas are valued.
* Competitive remuneration recognizing team effort, including generous sales commission and other incentives to celebrate success.
* Access to exciting career opportunities and comprehensive training and development programs.
* Fantastic discounts across the JB Hi-Fi Group.
* 12 weeks paid parental leave for eligible primary carers and a gift for new parents.
* Employee Assistance Program providing counseling and wellbeing resources for team members and their families.
* Helping Hands workplace giving program supporting community impact.
* Sustainability commitment to net zero carbon emissions by 2030.
Additional Information:
If this opportunity excites you, please don't hesitate to apply. The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
Employment Details:
* Seniority level: Entry level.
* Employment type: Part-time.
* Job function: Customer Service.
* Industries: Retail.