Cloud Infrastructure Engineer
We're transforming the way we work with innovative AI-enhanced technology, connecting people, systems, and processes to empower organizations.
Job Overview:
We are looking for a skilled Cloud Infrastructure Engineer to maintain and support the reliability, scalability, and performance of our cloud infrastructure, automations, and platform.
* Investigate, support, and resolve issues within our cloud infrastructure and application stack.
* Proactively prevent repeatable issues using software development, systems engineering, and networking expertise.
* Drive initiatives to improve cloud infrastructure reliability and performance through better system design.
* Mentor and coach other team members.
Key Requirements:
* 8+ years of experience in enterprise technical systems support, operations, and development.
* Good knowledge of Linux systems.
* Coding skills in JavaScript, Python, Java, and Bash.
* Understanding of networking services and protocols: routing, load balancing, DNS, SNMP, HTTPS, TCP/IP, etc.
* Experience with Splunk for analysis and reporting.
* Strong troubleshooting, analysis, and problem-solving skills.
* Agile methodologies and software development lifecycle experience.
Soft Skills:
* Self-motivated with a customer support mindset.
* Team-first attitude and meticulous attention to detail.
* Excellent communication and problem-solving skills.
About Us:
We are an innovative organization that is changing the world with cutting-edge technology. Our intelligent cloud-based platform empowers organizations worldwide, serving 8,100 customers including 85% of the Fortune 500.