Job Description
The Assistant Village Manager is a pivotal role that plays a key part in the daily operations of our village.
You will be responsible for managing various aspects of the village, ensuring compliance with statutory and regulatory requirements, conducting regular meetings with resident committees, financial sub-committees, and other resident groups, and preparing quarterly and annual accounts.
This involves supporting the financial management of the village through payroll, bookkeeping, budget creation, and client billing, as well as providing excellent customer-focused communication skills, including stakeholder management, first contact for residents, guests, and visitors, and networking with residents and their families to keep them informed about necessary information, changes, or news.
You will also support rostering of the team and work closely with the maintenance manager to ensure proactive and reactive work on site maintains the upkeep and presentation in line with WHS policies.
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Required Skills and Qualifications
To succeed in this role, you will need:
* A professional, friendly, and proactive nature with strong communication and conflict resolution skills.
* The ability to connect and network with community groups, families, care providers, and individuals to attract new interest in the village.
* Relevant experience and skills in office, operations, or facility management, with exposure to financial planning and budgeting.
* WWCC, First Aid, Police Check & Flu Shot (or willingness to obtain).
* Knowledge of the Retirement Village Act and Legislation is highly regarded.
* Proven leadership experience in leading a team and working with other department heads to achieve common goals.
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Benefits
This role comes with strong onboarding processes and continuous career development and training to ensure you have the necessary knowledge to succeed and rise within the management team.
We offer a supportive and collaborative work environment that fosters growth and development.
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Others
This is an exciting opportunity for someone who is passionate about delivering high-quality caring services and making a real difference in people's lives.
If you are a motivated and experienced individual looking for a challenging and rewarding role, please apply now!