The NDIS Access and Coordination Officer (50D) directly reports to the NDIS Support Coordinator and is accountable to the Community Health Programs Manager and is responsible for supporting the National Disability Insurance Scheme (NDIS) to achieve their NDIS goals by coordinating:
Evidence, Access and Coordination and Planning (EACP) and Remote Community Connectors (RCC) programs.
Informal supports e.g. connecting with family, friends and other community groups or networks.
Mainstream supports e.g. working with other sectors that have a responsibility to support NDIS participants e.g. Health (hospitals); education (school, TAFE); housing; and justice; and
Funded supports e.g. the funding for services outlined in a participant's NDIS Plan, liaising with service providers who can deliver these supports.
About You
To be considered for this position, candidates must be able to clearly demonstrate their ability to meet the below Essential Selection Criteria:
SELECTION CRITERIA
ESSENTIAL:
Aboriginality is an essential criterion and is provided for in accordance with section 50(d) of the Equal Opportunity Act **** (WA).
Demonstrated ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander peoples.
Tertiary qualifications in Social Work, Psychology, Occupational Therapist and/or a minimum Certificate IV in Disability Services or similar and/or equivalent knowledge and experience within the sector.
Knowledge and experience of the NDIS Support Coordination function and why it is important in building a Participant's capacity and to the overall success of the NDIS.
Demonstrated understanding of the application of National Standards for Disability Services (Rights, Participation and Inclusion, Individual Outcomes, Feedback and Complaints, Service Access and Service Management).
Relevant understanding of co-morbidities faced by the general population in the Pilbara and the Western Desert.
Knowledge of relevant service providers across mainstream and other community service sectors, including mental health and disability providers.
Demonstrated understanding of episodic nature of mental illness and its impact upon a person's capabilities.
Excellent written and oral communication skills.
Demonstrated working knowledge of MS Word, Excel and other online client reporting systems.
Demonstrated ability and willingness to work in a competitive market environment where required to meet targets.
Demonstrated ability to respond and adapt to competing priorities.
Demonstrated ability to uphold the principles of cultural safety including an ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander peoples.
In addition to the above, the desirable criteria are:
Experience establishing NDIS in Aboriginal Medical Service or equivalent.
Experience in human services – disability, mental health, housing or experience in another relevant sector
The position involves working with a multicultural organisation where the majority of staff, clients and stakeholders identify as Aboriginal or Torres Strait Islander.
Candidates must be able to demonstrate an understanding of the issues affecting Aboriginal and Torres Strait Islander people and their ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.
Please note: In addition to the above skills and experience, the successful candidate will require an unrestricted WA "C" Class Driver's Licence, and be required to submit a National Police Clearance (dated within 3 months) and Working With Children Check (where applicable) prior to appointment, in order to be eligible for the position.
Applicants for this position must be legally entitled to work in Australia and will be required to provide evidence of this entitlement.
Acceptable evidence includes an Australian or New Zealand passport, birth certificate, or foreign passport with relevant visa.
About the Benefits
While you will face diverse new challenges in the role, you will also enjoy an attractive remuneration package including a base salary of $83,******-$96,****** per annum plus superannuation.
You'll also gain access to generous salary packaging options, which will greatly increase your take home pay.
In addition, you will have access to a number of fantastic benefits including:
5 weeks' annual leave + 17.5% leave loading
Rental Subsidy
Support to further invest in your career through additional training + study leave options
Employee Assistance Program
Retention Initiatives in accordance with the PAMS Employee Remuneration Policy
This position offers the opportunity to work closely with remote Aboriginal communities and make a drastic impact to the health and well-being outcomes of these communities.
PAMS operates five sites, supported by a range of clinicians, community health workers and other ancillary workers.
Although the successful candidates will have a substantive location (Newman) they must be prepared from time to time to work across any one of these sites should they be required.
About the Organisation
The Puntukurnu Aboriginal Medical Service (PAMS) is an Aboriginal Community Controlled Health Service located in the East Pilbara region of Western Australia and provides comprehensive and culturally appropriate primary health care services to the Martu people of Newman and the four remote Aboriginal communities of Jigalong, Parnngurr, Punmu and Kunawarritji.
With an administrative hub based in Newman, in the Pilbara region of Western Australia, The Puntukurnu Aboriginal Medical Service (PAMS) provides holistic primary health care and community health programs services to the individuals and families within Newman and the remote communities of Jigalong, Parnngurr, Punmu and Kunawarritji.
Living in Newman WA
Living and working in Newman offers a unique opportunity to experience life in the heart of the Pilbara.
Surrounded by stunning red earth landscapes and close to iconic natural attractions like Karijini National Park, Newman is a vibrant inland town with a strong community spirit.
While it's remote and not coastal, residents enjoy a relaxed, outdoor-focused lifestyle with essential amenities like supermarkets, schools, healthcare services, and sporting facilities.
Summers can be very hot, and travel to major centres requires planning, but many people find the lifestyle deeply rewarding, forming lasting friendships and enjoying a slower, more connected way of life.
If you're adaptable, community-minded, and open to new experiences, Newman offers an unforgettable chapter both personally and professionally.
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Application Process
How to apply:
If you are passionate about making a real difference and are ready for an opportunity in a unique and rewarding environment, we encourage you to apply.
Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position.
We require you to submit:
A current comprehensive CV including the contact details of two current referees and;
A cover letter no more than 2 pages that clearly outlines the skills and experience you have gained to make you suitable for this position.
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