Job Opportunity
We are seeking a highly skilled Service Desk Officer to join our team in Brisbane. This role entails handling support requests, providing expert customer service and maintaining operational records.
Key Responsibilities:
* Handling support requests from clients and resolving issues efficiently
* Providing exceptional customer service experience
* Maintaining accurate and up-to-date operational records
Required Skills and Qualifications:
Ideal candidates will have:
* Experience with Ivanti Service Manager and Amazon Connect
* Strong communication and problem-solving skills
Benefits:
This is a stable, long-term position that offers the opportunity to contribute to essential public services.
Join Our Team:
We invite talented individuals who share our values to apply for this exciting opportunity.