Apply on Kit Job: kitjobau.com/job/38o0mq Apply on Kit Job: kitjobau.com/job/36nbdz Description About the Role The Service Manager – Bunbury CSRU plays a critical leadership role in overseeing the delivery of a contemporary, recovery-oriented 15-bed residential mental health service. This service supports adults with complex mental health needs for 12 – 24 months. You will lead a team to deliver high-quality care, maintain compliance with all relevant standards, manage key stakeholder relationships, and foster a strong, person-centred service culture. Service Delivery & Program Oversight - Lead the delivery of a person-centred, recovery-focused program in line with Richmind WA's policies and procedures. - Ensure service compliance with contractual obligations, clinical guidelines, and licensing requirements. - Coordinate internal operations to meet service targets, accreditation standards, and client outcomes. - Implement and lead cultural and organisational change initiatives to improve service delivery. Team Leadership & People Management - Provide ongoing leadership, supervision, and performance management for team members. - Conduct recruitment, onboarding, and career development activities. - Support a positive team culture based on collaboration, accountability, and continuous learning. - Manage employee grievances and disciplinary actions in line with organisational policy. Stakeholder & Relationship Management - Represent Richmind WA in networks, committees, and working groups. - Foster internal collaboration with other service managers and organisational departments. Financial & Administrative Management - Oversee service budgets, ensure responsible expenditure, and maintain accurate financial records. - Provide timely reports and updates to senior leadership on service performance, risks, and opportunities. - Support the development and review of policies, procedures, and work instructions. Strategic Leadership & Continuous Improvement - Contribute to the organisation's strategic goals and quality improvement initiatives. - Support service innovation and best practice through data-driven decision-making and self-audit processes. - Lead internal projects and participate in organisational planning activities. Skills And Experiences About You To be considered for this role, you will need to have; Qualifications and Certificates - Relevant degree in Social Work, Occupational Therapy, Psychology, Nursing or similar human services field. - Current National Police Clearance Certificate (no older than six months) - A valid First Aid and CPR Certificate (HLTAID011 – Provide First Aid, HLTAID010 Provide Basic Emergency Life Support, HLTAID009 Provide Cardiopulmonary Resuscitation) - A current working with Children Check - A valid Driver's licence Skills and Experience - Minimum 3 years' experience in leading teams within mental health, AOD, or related services. - Proven experience in program delivery, compliance, and stakeholder relationship management. - Strong understanding of change management and quality improvement processes. - Adaptive leadership and team management skills. - Excellent interpersonal and communication abilities. - Process driven, with an understanding of clinical governance - Financial literacy and experience managing program budgets. - High emotional intelligence and resilience. - Culturally competent and inclusive practice, especially in working with Aboriginal and Torres Strait Islander peoples. - Alignment with the values and purpose of Richmind WA. Desirable - Lived experience of mental health recovery or as family members of people with a lived experience of recovery is desirable Attitude - Positive attitude towards people experiencing mental distress. - The ability to live RW values in all workplace tasks and interactions. - Pro-active individual who is enthusiastic and committed to upholding RW values and principles This role is full-time working Monday to Friday. On-call rotation responsibilities is part of the role every 5-6 weeks. On-call swings are 4 or 3 nights. Richmind WA is a leading West Australian mental health organisation, providing inclusive, community-based residential and outreach services for adults and young people. We support people experiencing mental distress to develop the confidence and skills to live their lives, employing evidence-based practice to support recovery and wellbeing. Our 2024-28 Strategic Plan, \"Shaping the Future, Today,\" focuses on being a leader in transformative services, innovating to bridge gaps, influencing lasting system change, and creating a resilient future. We are committed to our core values: living and breathing recovery, being brave and exploring, putting people first, being passionate about inclusion and belonging, and listening deeply and learning. Inclusion is at the heart of our DNA. We value diversity and inclusion in our workforce, including people with lived experience of mental health recovery and disability, different cultural and linguistic backgroun Apply on Kit Job: kitjobau.com/job/38o0mq Service Manager Mental Health (Bunbury) Cari Bunbury### Reply to this offerImpress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.#J-18808-Ljbffr