Timetable Officer
Reference no: 498856Work type: Fixed Term - Full TimeLocation: Albury-Wodonga, Bathurst, Wagga WaggaCategories: Administration
* Play a critical role in the student learning experience
* Accuracy‐driven role with strong service focus
* Opportunities to improve processes and ways of working
The role
* Full Time, Fixed Term (12 months)
* Level 5 - $81,999 to $89,521 pa (plus 17% superannuation)
* Albury-Wodonga, Bathurst or Wagga Wagga
Working within the Timetable and Completion team, you will manage a high volume of enquiries, balance competing priorities across the academic calendar, and maintain a strong focus on accuracy, data integrity and service delivery. This role is more than an administrative function; it requires technical expertise in enterprise timetabling systems, strong stakeholder engagement, and a commitment to delivering reliable and responsive timetabling services that enhance the student experience.
You will play a key role in supporting high quality teaching and learning delivery across the University by providing accurate, student focused timetabling advice, support and administration to students, academic staff and professional stakeholders. You will ensure teaching activities and learning spaces are efficiently scheduled, supporting effective use of resources and a positive student experience.
About you
* Experience in a high volume administrative or operational role within a complex service environment, with the ability to manage competing priorities across cyclical work periods and associated deadlines
* Strong customer service and communication skills, with the ability to provide clear, accurate advice
* A demonstrated client focused approach, including the ability to understand requirements, analyse issues and resolve enquiries professionally and efficiently
* Confidence in using digital systems and tools to manage information, maintain data accuracy, and support informed decision making.
* The ability to provide accurate, policy aligned advice and apply sound judgement within organisational frameworks
* A commitment to continuous improvement and improving service delivery
About us
We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish.
The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University – our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities – to develop and spread wisdom to make the world a better place.
Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.
The Division of Student Experience provides strategic leadership and delivery of innovative non-academic services across the student lifecycle, easing administrative burden and creating engaging and motivating touchpoints for students and stakeholders. The Division works across the University to bring together student experience functions for a seamless and engaging student journey from initial enquiry to becoming a proud alum. Student Experience is the first point of contact for students, advocating for the student voice and ensuring our students are at the centre of our thinking and processes.
The Division works closely with the Chief Operating Officer, Deputy Vice Chancellor (Academic) and leaders of divisions, faculties and schools to map, understand and improve the end-to-end student lifecycle and is critical to ensuring that Charles Sturt delivers on its commitment to be Australia's leading regional university.
Visit our website to learn about our great range of employee benefits.
Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award, our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We encourage applications from First Nations people, carers, people from culturally and linguistically diverse backgrounds, people with disability, neurodivergent people, and people of all age groups, genders and sexualities for all roles.
To apply
Click the Apply button and complete your application online, submit a "statement of suitability" demonstrating your skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV.
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