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It support engineer

Sydney
Allura Partners
Support Engineer
Posted: 22 January
Offer description

IT Support Engineer Immediate Start - 6 month contract - WHV IT Support Engineer 6-Month Contract | Daily Rate | Sydney - WHV We are seeking a Level 1/2 IT Support Engineer to join a growing IT team supporting medical clinic environments across Sydney.
This is a hands-on, on-site role suited to someone who enjoys user interaction, troubleshooting in real time, and supporting critical systems in a healthcare setting.
This is a 6-month contract offering a competitive daily rate with a strong chance of extension.
Ideal for an IT support professional looking to build experience across end-user computing and multi-site healthcare operations.
Key responsibilities include: Supporting Windows 10 Windows 11 desktop and laptop environments Troubleshooting PCs, laptops, monitors, docks, printers, scanners, and medical-clinic peripherals Providing support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) User administration in Active Directory (account creation, password resets, group management) Diagnosing and resolving network connectivity issues (Wi-Fi, LAN, VPN, network drives, printing issues) Installing, configuring, and patching software and operating systems Performing device builds, swaps, and hardware refreshes Logging, updating, and resolving tickets via an ITIL-aligned service desk Delivering clear, professional support to both clinical and non-clinical users Travelling between clinic sites to provide on-site support as required Why This Contract?
Work in a healthcare environment where IT reliability directly supports patient outcomes Gain hands-on exposure across multi-site clinic support Broad technical experience across EUC, Microsoft technologies, and basic networking Supportive team environment with clear processes and structure Strong contract opportunity with potential for extension What You'll Bring Experience in a Level 1/2 IT Support, Desktop Support, or Service Desk role Solid technical knowledge of: Windows 10 / Windows 11 Desktop and laptop troubleshooting Printers, scanners, and peripherals Microsoft 365 applications Active Directory Basic networking knowledge (TCP/IP, DHCP, DNS, Wi-Fi troubleshooting) Experience working with ticketing systems and ITIL processes Strong communication skills and a customer-first mindset Ability to work independently and manage competing priorities Valid driver's licence and willingness to travel between clinic locations

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