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Ils senior maintenance manager

Canberra
Softtest Pays
Maintenance
Posted: 15 December
Offer description

Australian Citizens With NV1 Clearance residing in Australia only respond
Qualifications and Experience
Qualifications
Qualification (e.g. Degree, Diploma, Cert IV) in ICT Systems Engineering or related field
Certified SAFe Practitioner (mandatory for all COSPO personnel - can be completed upon engagement)
Qualification in any Technical Regulatory Frameworks
Experience
Demonstrated ICT experience
Experience in maintenance manager role within ADF
Systems Engineering and/or Systems Maintenance experience
Strong Defence background
High level management and communication skills
Demonstrated experience in and understanding of information technology and/or cyber security
Responsibilities
Actively work with stakeholders to deliver on the technical challenges that arise in the delivery of day to day operations across multiple systems and streams
Manage and task the regional Field Service Representatives (FSR)
Development and ongoing improvements of the Maintenance Management System (MMS) and associated policy and procedures
Manage and Coordinate establishment of DCR Nodes across all deployed regions in Australia
Actively support the Defence Cyber Range Product Manager in managing associated activities for the Defence Cyber Range (DCR)
Establish authorised maintenance community with Defence units and ensure Unit Maintenance Managers (UMM) conduct assigned maintenance activities as directed
Establish Technical Maintenance Plans (TMP) for all project material systems including routine, system updates and defect/fault activities
Manage maintenance logs and report on faults and defects reported by stakeholders
Regularly meet with key internal stakeholders to ensure IT needs and service requirements are being met
Monitor, manage and resolve IT service tickets
Security Clearance
The ability to obtain and maintain an Australian Government Security Vetting Agency NV 2 security clearance
Must be an Australian citizen
Capability Profile
Skills
Excellent communication skills; both written and verbal
Ability to build and sustain productive and collaborative working relationships
Ability to work in a multi-disciplined team environment
Strong problem solving and conflict resolution skills
Flexible and able to adapt changing business needs
Stakeholder management in complex matrixed structures
Knowledge
Strong knowledge of engineering concepts
A Senior Maintenance Manager is an exciting role will allow you to take ownership of business processes and well as actively contributing to the definition of various projects for future delivery
Responsibilities:
Expert level knowledge in areas such as infrastructure, system engineering and integration design
Work with stakeholders across the business to develop system design solutions to support business outcomes
Develop Policy, process and procedure documentation
Work with your peers in Cyber Security Operations
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