About Us
Vitura Health Limited is at the forefront of Australia’s therapeutic medicine sector, pioneering digital healthcare solutions that seamlessly connect patients and providers. Our strategic portfolio of brands—including Doctors on Demand, Canview, CDA Clinics, Candor Medical, Cannadoc, Burleigh Heads Cannabis, Adaya, and Cortexa—redefines healthcare through an innovative ecosystem that integrates cutting-edge technology, patient-centric care, and collaborative partnerships.
Our network delivers comprehensive healthcare management, patient treatment pathways, distribution solutions, prescribing software, education, and streamlined pharmacy ordering. As an ASX-listed company, Vitura demonstrates a strong commitment to transparency, accountability, and sustainable growth.
Our Mission
We aim to build a connected ecosystem of patients, clinicians, pharmacies, and suppliers through a seamless platform that delivers trusted access to specialty and emerging therapies.
Our Values
At Vitura, our mission is brought to life through our values:
* Make It Matter: We focus on high-impact work, drive results and adapt fast to deliver what really counts
* Put Patients First: Every decision starts with empathy and keeps safety, experience and improvement at the core
* Raise the Bar: We push for excellence, in care, service, outcomes and how we work together
* Think Bold – Act Smart: We are curious, challenge norms, and balance innovation with compliance and care
* Win Together: We build strong partnerships, inside and out, because collaboration fuels growth and success.
* Lead with Integrity: We show up with honesty, humility and respect, owning our actions and evolving with purpose.
As we continue to advance emerging therapeutics and reshape the healthcare landscape, we are actively growing our team. Join us on a transformative journey to create a brighter, healthier tomorrow.
Benefits
Gold Coast Living: Experience the Gold Coast lifestyle, with our HQ just 15 minutes from stunning surf breaks. Enjoy local cafes & restaurants just a short walk from the office.
Elevate Your Wellness: Vitura offers a range of initiatives to be your best self at work, including complimentary telehealth appointments for you and your family members, free counselling and more.
Celebrating Milestones Together: Feel valued and appreciated with our Employee Anniversary Recognition Program, acknowledging your dedication and commitment to our team's success.
About the role
Working side-by-side the Warehouse Dispatch team, this role is a critical part of our business as accuracy, attention to detail and high levels of care are paramount to ensuring ongoing smooth operations of our company. You will pick and pack products to fill customer orders and respond to customer service tickets with professional aptitude. An appetite for quality customer service and an eye for accuracy will ensure that our business meets our sales targets and compliance requirements.
Department Summary
This team ensures Distribution business runs smoothly and pharmacy customers are able to meet orders. Managed by the Warehouse Manager and supported by Quality Assurance, Supply Chain Management, Customer Support teams (including Canview support) and Warehouse Management including Inventory and Warehouse Dispatch.
Key Responsibilities
* Uphold company values and customer service standards at all times.
* Processing incoming online orders through our warehousing software
* Picking and packing alongside other team members.
* Assisting with reporting and audit requirements as required.
* Adhering to all Standard Operating Procedures and Work Instructions.
* Assisting the HQ team and related departments with admin and communication as required.
* Meet set KPIs.
* Gain and understand product and compliance knowledge.
* Upkeep of processing and dispatch accuracies.
* Reporting to management.
* Adhere to all OHS requirements and report to management as required.
* Assist with receiving inbound stock when requested.
* And other duties as may be required, from time to time.
Requirements
* Australian working rights for at least 3 years.
* Goal-oriented with a professional and personal development focus.
* High attention to detail that will be tested.
* Ability to work at pace, multi-task and alternate between rolling your sleeves and contributing.
* A history of punctuality and reliability.
* Tech savvy with computer processing skills, including Microsoft Outlook, Word,and Excel.
* Some warehousing experience is preferred.
* Ability to work in a fast-paced, physically active environment.
* Ability to be agile and dynamic in a consistently evolving environment.
* Be able to work both autonomously and within a team.
* Excellent customer service.
Highly regarded
* Previous warehouse experience.
* High volume pick and pack experience.
Other items required:
* Must be willing to undertake a National Police Check.
Apply now with your resume and cover letter outlining your suitability for this role!