Job Title:
Sales and Customer Experience Specialist
About the Role:
* As a key member of our team, you will play a pivotal role in delivering exceptional customer experiences that drive loyalty and retention.
* With a passion for fashion and a keen sense of style, you will showcase our beautiful collections and make every customer feel special.
Key Responsibilities:
* Provide personalized and exceptional service to every customer, ensuring they have an unforgettable shopping experience.
* Collaborate with your team to achieve sales targets and exceed customer expectations.
* Assist with stock management and visual merchandising to maintain store standards and optimize sales opportunities.
* Maintain a proactive attitude, demonstrating initiative and adaptability in a fast-paced retail environment.
Requirements:
* Confidence in styling and connecting with customers, with a strong ability to build rapport and trust.
* Proven experience in retail, providing exceptional customer service and achieving sales targets.
* A passion for fashion and a keen sense of style, with a commitment to staying up-to-date with the latest trends and styles.
* Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
* Ability to work flexibly, including weekends and public holidays, as required.
What We Offer:
* Opportunities for career growth and development, with a focus on promoting from within.
* Comprehensive training plans, including coaching and mentoring, to ensure success in the role.
* Access to our Employee Assistance Program, providing wellbeing and mental health support.
* Staff discounts on products, as well as opportunities for sales-based incentives and rewards.
A Day in the Life:
* Meet and greet customers, offering personalized recommendations and advice on our products.
* Work collaboratively with colleagues to achieve sales targets and deliver exceptional customer experiences.
* Contribute to visual merchandising efforts, creating engaging displays and presentations that showcase our products.