Job Overview
We are seeking a skilled professional to fill the role of Global Returns Associate. This position plays a vital part in ensuring seamless customer service and operational efficiency within our global returns department.
Responsibilities
* Function as the quality administrative representative to Global Returns, providing accurate information by utilizing the right processes/tools.
* Build and maintain subject matter expertise of Axon processes and solutions related to this role.
* Act as an individual contributor in the development of process improvements.
* Maintain Quality Databases used, such as Jira and Confluence.
* Develop, Assemble and implement testing or data recovery equipment needed for Axon Products.
* May also be involved in other special projects important to the Global Returns Team.
Requirements
* 1-2 years administrative experience with programs like SAP, D365, or other warehouse management systems.
* Good sense of root cause analysis and problem solving.
* Excellent communication and organization skills.
* Experience in Reverse logistics.
Benefits
* Competitive salary.
* Robust parental leave policy.
* Health Care contribution.
* An award-winning office/working environment.
About Us
We aim to Protect Life. We value diversity, equity, and inclusion, and we're committed to hiring the best talent from diverse backgrounds.