Job Description:
Delivering a premium shopping experience for customers during the seasonal Christmas period is crucial. As a Seasonal Retail Team Member, you will be an integral part of our team at City Beach. Your primary objective will be to provide exceptional customer service, ensuring that every customer feels valued and supported throughout their shopping experience.
Maintaining a clean and organized store environment is essential. This includes tasks such as stock management, filing, and tidying the shopfloor. To succeed in this role, you will need to possess excellent communication skills, a strong focus on customer service, and the ability to work in a fast-paced environment.
A key responsibility of this role is providing superior customer service to each person who walks through our store. This involves maintaining high standards of store presentation, demonstrating strong product knowledge, and recommending products based on customer needs or desires.
Key Responsibilities:
* Provide exceptional customer service
* Maintain a clean and organized store environment
* Manage the movement of stock and optimize sales
* Work with the store team to maintain high standards of store presentation
* Demonstrate strong product knowledge and recommend products based on customer needs
* Support the store leadership team with assigned tasks
* Report any safety hazards or concerns immediately
Requirements:
* Previous experience in a customer-service role (desirable)
* Strong focus on delivering outstanding customer service
* Ability to work in a fast-paced environment and multitask
* Energetic and enthusiastic approach to store operations
Benefits:
We offer a range of benefits to our team members, including a 30% discount on purchases, access to exclusive events, and opportunities for career progression.
Why Work With Us:
If you are passionate about providing exceptional customer experiences and have a keen eye for detail, we would love to hear from you. Our company values a positive and inclusive work environment, where employees feel empowered to contribute to our success.