Drive Customer Engagement and Excellence
This leadership role is an opportunity to drive customer engagement and support department operations at a retail store. The flexible 4-day week leader path offers a healthy work-life balance alongside opportunities for career growth through our Stores Leadership Pathway.
Key Responsibilities:
* Lead and Motivate Teams: Lead teams to deliver exceptional customer service by developing and implementing strategies to enhance customer engagement and satisfaction.
* Operational Excellence: Support operational excellence across the store by identifying areas of improvement and implementing process enhancements.
* Team Development: Nurture individual potential and develop skills essential for future success by providing coaching, mentoring, and training opportunities.
Requirements:
* Leadership Experience: Proven leadership experience in retail or a related field with a strong track record of driving results and improving team performance.
* Communication Skills: Strong communication and interpersonal skills with the ability to effectively communicate with diverse stakeholders including customers, employees, and management.
* Adaptability: Ability to adapt to changing priorities and deadlines while maintaining a focus on delivering high-quality results.
Benefits: This role offers a range of benefits including a competitive salary, comprehensive training program, and opportunities for career growth and development.