Business Opportunity
We are seeking an enthusiastic Branch Manager to support and lead our local team in delivering exceptional customer experiences. As a Business Development Specialist, you will be responsible for driving sales growth across a dedicated territory through strategic planning and sales excellence.
Key Responsibilities:
* Lead, coach, and mentor a team of Customer Service Officers and Warehouse team members
* Effectively manage site pick and pack, local manufacturing, and customer specific testing work
* Actively drive employee engagement and improvement using feedback, data analysis, and action planning
* Build strong relationships with customers, internal stakeholders, and external partners during every interaction
* Manage and lead all safety objectives including training for staff and reporting to senior leaders
* Regular visits to customer sites to develop technical solutions, offer best practice advice, and services
You will be well supported with a team of technical and sales experts who can help you achieve success.
To be successful, you will have:
* Previous sales experience, understanding in industrial supply or trade is an advantage
* Ability to coach, lead, and have performance discussions to support your team's growth and success
* Sales experience with a strong focus on customer service and building rapport
* Driver's license essential and forklift license preferred but not essential
* Attention to detail with the ability to multi-task and focus on completion of allocated tasks and reporting
* Excellent oral and written communication with a proactive approach
* Comprehensive computer experience specifically Microsoft Suite (Excel and Word a must)
* Strong time management skills with a solutions-focused approach to problem-solving
* Be safety-minded and promote all things safety within our branch
* Experience with industrial products such as lifting and rigging, trade products is preferred but not essential