Strata Property Management / Senior Administrator
Toowoomba's largest body corporate management business
We manage 100's of unit complexes .... from residential to commercial
We collect levies from owners and run and operate the body corporate
Each year we prepare detailed meeting notices and hold an Annual General Meeting
Every day is different
About the Role
Managing a portfolio of unit complexes
Preparation of Annual General Meeting Notices (we strive for first class presentation)
Review of Financial Accounts for presentation to Annual General Meetings (this will involve carefully reviewing figures for accuracy)
Helping solve problems for owners and dealing with their enquiries (this will involve answering technical questions that owners, real estate agents and others will have)
More Details / Remuneration
4 day week - this is a fulltime role, but our team works on 4 day weeks. We work 30 hours a week, but strive for 100% productivity. We value work/life balance, so you have a three day weekend every weekend.
Based Onsite - free onsite carparking is available
Remuneration will be based on skills and experience and expected to be above Award
Qualifications/Employment History of the Successful Candidate
Strong customer service background is essential - at least 3 years administrative experience (could be from fields such as bookkeeping, paralegal, accounting, property management)
A degree will be highly regarded, but not essential
Previous body corporate management experience is favorable, but not essential
Experience in administrative duties such as managing insurance, maintaining records, and implementing decisions
Must have valid Australian work rights or visa authorising employment in Australia
No prior experience with property management software required as comprehensive training will be provided
Attributes of the Successful Candidate
Strong organizational and secretarial skills
Excellent communication skills for handling correspondence and stakeholder interactions
A very high attention to detail (you must want to get things right first time and every time!)
Fast keyboard entry skills
Great presentation in a professional office workplace
Excellent telephone manner (a good clear voice is essential)
An ability to "think on the run" and solve problems for people
Good at following things up and not simply leaving things to chance
A positive attitude to customer service, including always remembering – "The client is always right!" so you will always be striving to keep clients happy
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