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Aged care residential service manager

Coffs Harbour
ClearCompany
Posted: 12 March
Offer description

The Role

We are seeking an experienced Residential Services Manager to oversee the overall operations of the residential service and lead a team committed to delivering high-quality care. Reporting into senior leadership, you will drive strong outcomes across care quality, compliance, team leadership and service performance, while fostering a positive and supportive environment for residents, families and staff.

What's on Offer

* Attractive salary package + superannuation + annual leave loading
* Not-for-profit salary packaging benefits - Up to $15,900 tax free income and $2,650 in meals and entertainment
* Lead an established aged care home in a supportive organisation
* Confidential wellbeing support through an Employee Assistance Program available to you and your immediate family 24/7

Key Responsibilities

* Leading the overall operations of the residential service including care governance, quality and compliance
* Building and supporting a strong, engaged multidisciplinary team
* Creating a positive and supportive culture for staff, residents and families
* Driving continuous improvement aligned with the Aged Care Quality Standards
* Supporting occupancy and community engagement with local stakeholders and referral partners
* Overseeing workforce management, financial performance and day-to-day operations

Essential Criteria

* Minimum 3 years' leadership experience within residential aged care
* Demonstrated ability to balance quality care, regulatory compliance, and operational outcomes
* Proven leadership skills with the ability to guide, support, and develop a high-performing team
* Strong communication, organisational, and problem-solving capabilities
* Solid understanding of the Strengthened Aged Care Quality Standards
* A genuine commitment to delivering person-centred care
* NDIS Worker Screening Check
* AHPRA Registration
* Full working rights in Australia

The Lifestyle

* This role offers the chance to live and work in a welcoming coastal community on the NSW Mid North Coast.
* You'll enjoy a relaxed regional lifestyle, beautiful natural surrounds and the opportunity to make a genuine impact in a close-knit community.

Apply Now

If you are an experienced aged care leader looking to make a real difference in regional aged care, we would love to hear from you.

Please submit your CV by clicking apply now. If you would like a confidential discussion, please contact Emily on emily.ou@troocoo.com or 0481320262 about this role or any other opportunities.

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