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Customer service team member

Bunbury
Bunnings
Customer Services agent
Posted: 28 April
Offer description

Benefits

* Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
* Free standard OnePass membership
* Access to over 100 exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Fun perks such as annual festive gifts, discounted food and drinks at our Bunnings Café, and travelling store team member opportunities

About the role

Our team members are the face of Bunnings, always ready to give it a red‐hot go! They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any DIY dream into a reality. Whether it's finding the right product or sharing expert tips, our team is here to help every step of the way.

We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role.

This is a full‐time position covering weekdays and weekends. Shifts range from store opening to closing hours.

Responsibilities

* Provide customers with the best experience across the store.
* Manage stock efficiently while keeping the workspace clean and tidy.
* Serve customers with a smile at our checkout registers.
* Join a team that is supportive, inclusive, makes a difference in the community, and has fun doing it.

Qualifications

* Genuine passion for customer experience with energy and enthusiasm.
* Ability to approach, connect and confidently interact with customers.
* Enthusiasm for learning about products and services and readiness to lend a hand across different areas of the store.
* Act with integrity, be safe and do your best.
* Availability to work flexible hours, including late nights, early mornings and weekends.

Equal Opportunity Statement

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We're all about fairness at Bunnings, and our team's here to support you every step of the way. If you need adjustments, just let us know – we're here to help. If you've got the experience, skills and drive to grow – but don't quite nail every part of the job description – we still want to hear from you. For support, contact us at jobs@bunnings.com.au.

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