Job Title: Customer Service Sales Specialist
Pro Sales Team Overview
The Pro Sales Team delivers exceptional experiences for professional customers including contractors, property owners, and commercial clients.
The team supports every stage of the Pro customer journey from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Pro Sales Team members build and maintain relationships with Pro customers proactively driving sales by leveraging product knowledge, loyalty programs, and tailored recommendations while providing outstanding service based on unique project needs.
Responsibilities:
* Meet monthly sales goals and other metrics to drive sales in the store
* Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge
* Collaborate with team members to maintain a clean organized and safe environment resolve delivery issues and communicate advantages over competitors
* Support store goals by monitoring inventory executing sales initiatives and upholding the highest standards of customer service and safety