Job Role Summary
We are seeking a highly skilled and dynamic Sales Administrator to join our team. The successful candidate will be responsible for managing key communications, resolving customer queries, and collaborating with internal stakeholders to ensure the seamless execution of projects and promotional activities.
About the Job
* This is a hands-on role offering a mix of administration, project coordination, and marketing support.
The ideal candidate will have a minimum 1 year experience in administration, business support, or contact centre roles, with exposure to international operations or liaison with overseas clients. They will possess strong communication skills - both written and verbal, experience or understanding of sales and marketing functions, collaborative and team-oriented mindset, project coordination skills with attention to detail, and proficiency with Canva or similar tools.
Key Responsibilities:
* Respond to international sales enquiries via phone and email.
* Troubleshoot customer issues and identify effective solutions.
* Analyse sales data to identify growth opportunities.
* Support the Sales Operations Manager with sales admin for AU & NZ.
* Deliver an exceptional experience for international clients.
* Coordinate with internal departments such as Marketing, Logistics, Purchasing, and Compliance.
* Manage international projects and support initiatives.
* Maintain accurate records and documentation.
* Support internal collaboration and process improvements.
* Create marketing collateral using Canva templates.
* Coordinate activity calendars and promotional campaigns.
About You
* You should have a minimum 1 year experience in administration, business support, or contact centre roles.
* You should have exposure to international operations or liaison with overseas clients.
* You should possess strong communication skills - both written and verbal.
* You should have experience or understanding of sales and marketing functions.
* You should be collaborative and team-oriented.
* You should have project coordination skills with attention to detail.
* You should be proficient with Canva or similar tools.
Why You'll Love This Role
* You'll be part of a supportive, close-knit team with a global reach.
* You'll gain hands-on experience across sales, marketing, and project coordination.
* You'll contribute directly to business growth across international markets.