Job Description
As a Business Analyst, you will play a key role in supporting the delivery of monthly enhancements and strategic initiatives for the Suncorp Control Centre (SCC) Web App.
The SCC Business Analyst supports the delivery of scalable, customer-focused technology solutions that enable improved disaster response and operational insights.
This includes leveraging technology to monitor severe weather, communicate with impacted communities, and enable improved pre-, during- and post-event response using artificial intelligence and data insights.
* Apply understanding of the Suncorp Control Centre's purpose, data architecture, and end-user personas to inform business requirement gathering.
* Facilitate discovery workshops and interviews with business stakeholders to identify needs and desired outcomes related to SCC enhancements or new features.
* Translate discovery findings into well-defined business requirements, user stories, feature briefs, and functional documentation.
* Capture user needs and translate them into clear, actionable requirements.
* Support the development of scalable, customer-focused technology solutions that enable improved disaster response and operational insights.
Required Skills and Qualifications
Tertiary qualifications in Business, Commerce, Technology, or a related discipline are desirable.
IIBA CCBA or Agile BA certification is also highly regarded.
* 3+ years in business analysis roles supporting digital product or web application development.
* Experience in complex, cross-functional environments with a mix of internal and vendor stakeholders.
* Prior experience in disaster management, insurance, or geospatial technology is preferred.
* Exposure to Agile and hybrid delivery methodologies.
Benefits
We offer a range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave.
Invest in your brighter future with ongoing study support and career development programs.
Give back to our communities with payroll giving, donation matching and paid volunteer leave.
Others
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate.
We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.