Customer Service Specialist
We are seeking a skilled Customer Service Specialist to join our team in Toowoomba and Clifford Gardens. As the face of Optus, you will be delivering exceptional customer service, powered by optimism and curiosity.
The ideal candidate will have a passion for sales and a drive to exceed targets. They will be tech-savvy, with a keen eye for detail and a love for helping others. In return, we offer a competitive salary, plus super and applicable loadings, as well as opportunities for growth and development.
Key Responsibilities:
* Deliver exceptional customer service, ensuring every interaction is positive and memorable.
* Sell products and services that meet customers' needs, while maintaining a thorough understanding of our offerings.
* Build strong relationships with colleagues and customers, fostering a collaborative environment.
Requirements:
* Demonstrated experience in sales or customer-facing roles.
* Excellent communication and interpersonal skills.
* Able to work independently and as part of a team.
What We Offer:
* $35 p/h + super + applicable loadings.
* Competitive remuneration package.
* Ongoing training and development opportunities.
* A supportive and inclusive work environment.
About Us:
We value diversity and inclusivity, and are committed to creating a workplace where everyone feels welcome and valued. If you're passionate about delivering exceptional customer service, and thrive in fast-paced environments, we'd love to hear from you!