We are excited to offer a fantastic opportunity to join Westfield Helensvale as our new Facilities Manager.
You'll be responsible for managing and maintaining the centre's infrastructure, ensuring everything runs safely, smoothly, and meets compliance standards.
This is your chance to take ownership of a key asset and help it reach its full potential.
Responsibilities
Lead key facilities initiatives that support our strategy to operate as a safe, sustainable, and responsible business.
Deliver high-quality day-to-day facilities services that meet the needs of the Centre team and enhance the customer experience.
Use data insights to identify opportunities to improve the asset's operational and environmental performance.
Coach and support the facilities team to perform at their best, building a culture of ownership, safety, and service excellence.
Develop and maintain a comprehensive asset life cycle plan, clearly outlining facilities priorities and capital needs.
Build strong relationships with contractors and partners to ensure services are delivered to a high standard and in line with expectations.
Take the lead in responding to emergencies or incidents in the centre, ensuring accurate reporting and timely escalation in line with our processes.
Oversee all maintenance, repair, and capital works projects, collaborating with stakeholders to deliver practical, cost-effective solutions that support the long-term performance of the centre.
As part of our asset team, you will also have Duty Management responsibilities from time to time, which may require working a weekend shift on a roster, balanced with a day off in lieu.
Qualifications
Relevant experience in retail, hospitality, property, facilities management, or another customer service environment.
Strong people leader with proven experience leading teams.
Diploma or tertiary qualifications in Engineering, Trade, Building Services or Facilities Management.
Commercial expertise to manage financials and provide recommendations on operating and capital costs.
About us
Scentre Group owns 42 Westfield destinations across Australia and New Zealand.
We create extraordinary places and experiences that connect and enrich communities.
Benefits
We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers with no qualifying period and super paid for the duration of the leave period, and free parking at your local Westfield destination.
Applications close: Friday 30th January ****
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