Reporting to the Quality Assurance (QA) Manager, you'll lead all things food safety and quality at our Melbourne site. This hands-on role involves maintaining and improving our Quality Management System (QMS), managing internal and external audits, collaborating with operations to uphold HACCP standards, customer requirements and championing a strong food safety culture and compliance in the Warehouse.
You will also be proud of your high attention to detail and excellent communication skills (both written and verbal) as you will be exposed to stakeholders of all levels within our business – so being both friendly and confident is a must
About your new role
You will ensure our Melbourne site is compliant with our QMS and all food safety, regulatory bodies, and customer standards. You'll monitor food safety and quality practices on the floor, lead bi-annual and annual internal and external audits, and drive corrective and preventative actions to maintain certification and uphold our commitment to quality.
A typical week could look like, but not be limited to:
Prepare the site or liaise with the warehouse for the monthly GMP audit
Monitor quality, storage temperatures, and documentation
Validate CCPs process checks and maintain QA records with accuracy and detail
Contribute to system and compliance initiatives
Ensure the site conforms to food safety regulations and QMS requirements
Ensure appropriate corrective action for identified non-conformance is completed in full and on time
Ensure all staff are trained on HACCP and GMP and any other process or procedures
Review and approve labels and specifications as per food regulatory bodies FSANZ/NMI
Communicate effectively with the Warehouse and Operations teams to address food safety and quality issues
Manage and investigate customer complaints
Liaise with local and overseas suppliers for all food safety and quality related queries
Support New Product Development process in the business
Let's talk about you
We're looking for a Quality Assurance professional with exceptional collaboration and influencing skills, coupled with meticulous attention to detail. This is a hands-on role where you'll play a key part in maintaining compliance and driving a strong quality culture across our operations.
While experience in the food industry is preferred, we welcome candidates from other highly regulated sectors.
What you need to succeed
Proven experience in a QA role, with strong knowledge of QMS systems, HACCP, GMP, and audit processes
Formal qualifications in Food Technology, Food Science, or a related discipline
Highly organised, process-focused, and calm under pressure, with the ability to manage competing priorities
A proactive approach to problem-solving, corrective and preventative actions
Confidence in leading internal and external audits and managing day-to-day QA operations autonomously
Advanced proficiency in MS365; ERP experience highly regarded
Strong communication and stakeholder engagement skills
Ability to thrive in a fast-paced environment and champion continuous improvement
Experience working with major Australian retailers (Coles, Woolworths, Aldi, Costco, Metcash) in a QA capacity
Are you looking for an exciting and rewarding opportunity to do work that truly matters? Then apply now with a cover letter and resume.
To learn more about our story, visit our website:
Seniority level
Entry level
Employment type
Full-time
Job function
Quality Assurance
Industries
Food and Beverage Services
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