**Job Description:** Assistant Store Manager
About the Role
We are seeking an experienced Assistant Store Manager to join our dynamic retail team. As a key member of our store leadership, you will play a critical role in driving sales growth, delivering exceptional customer experiences, and fostering a positive store culture.
Key Responsibilities
* Oversee the induction of new team members and provide coaching and support to ensure they reach their full potential.
* Work closely with the Store Manager to coach and grow the retail team, focusing on achieving sales targets and exceeding customer expectations.
* Support the team with customer query escalations, ensuring prompt and effective resolution.
* Act as the right-hand person to the Store Manager, stepping up to act as Store Manager when needed and executing business initiatives to meet financial and customer key metrics.
* Organize the store floor and team's work schedules to meet customer demand, leading from the front and motivating the team to achieve excellence.
Requirements and Qualifications
* A minimum of previous experience in a retail leadership or assistant management role, with a proven track record of success in driving sales growth and improving customer satisfaction.
* The ability to energize and drive a retail team to exceed sales targets and KPIs, with excellent communication and interpersonal skills.
* Strong problem-solving skills, with the ability to think creatively and resolve customer issues effectively.
* A collaborative and inclusive approach, with the ability to build rapport with diverse teams and foster a positive store culture.
What We Offer
* Opportunities for career development and professional growth, with access to training and mentorship programs.
* Competitive salary and benefits package, including comprehensive health insurance and retirement savings plan.
* Flexible working arrangements, with opportunities for remote work and flexible hours.
* A dynamic and supportive team environment, with regular social events and team-building activities.
Why Choose Us?
We are a forward-thinking organization committed to innovation and excellence. Our mission is to deliver exceptional customer experiences, drive business growth, and create a positive impact on our communities. If you share our values and are passionate about retail leadership, we encourage you to apply for this exciting opportunity.