Pace Appointments QLD are proud to partner dynamic and forward-thinking freight and logistics provider, known for its customer-focused approach and global reach. With cutting-edge technology and strong industry partnerships, they offer a fast-paced, innovative work environment where your industry expertise can make a real impact.
This role is ideal for an experienced airfreight operator who understands bonded warehouse environments, procedures, and compliance, seeking a leadership pathway.
Key responsibilities include:
* Coordinating end-to-end import airfreight solutions for key customers
* Managing bookings, documentation, cartage, customs reporting, and job invoicing
* Acting as the primary liaison with customers, carriers, service providers, and overseas agents
* Proactively resolving shipment issues to maintain on-time performance
* Delivering exceptional customer service through clear communication and follow-up
* Identifying and implementing process improvements and best-practice SOPs
Longer-term responsibilities:
* Assisting with the establishment of IATA compliance, systems, and procedures
* Working closely with the Warehouse Manager to implement bonded warehouse processes
* Helping set up airfreight as a standalone, scalable department
* Opportunity to step into a supervisor role, supporting the recruitment and growth of the department
What you'll need:
* Strong import airfreight operations experience with a solid understanding of procedures, documentation, and regulatory processes
* Experience in IATA or bonded warehouse environments and compliance requirements
* A proactive, solutions-focused mindset and the ability to work under pressure
* The hunger and capability to step into a future leadership role
If you haven't personally managed bonded operations end-to-end but have strong exposure and the ability to learn and implement processes, we still want to hear from you.
Interested? Apply via the link below or alternatively contact Melinda Butts on for a confidential discussion.