Delivering Exceptional Customer Experiences
We're seeking a motivated and enthusiastic individual to join our team as a Casual Optical Assistant. In this role, you'll play a vital part in helping customers find their perfect pair of glasses, ensuring they feel valued and respected throughout their shopping experience.
Key Responsibilities:
* Customer Experience - Provide exceptional customer service, responding promptly to queries and resolving issues efficiently.
* Optical Expertise - Assist customers with their eyewear needs, including frame styling and dispensing.
* Passion for Delivering Great Service - Demonstrate a genuine passion for creating amazing customer experiences and helping solve their eyecare and eyewear needs.
* Team Player - Be a positive and enthusiastic team member who is always looking for ways to improve our services.
* Effectiveness - Manage your time effectively and meet operational requirements without compromising the customer experience.
Requirements:
* Customer Service Experience - Previous customer service experience within retail or hospitality is essential.
* Optical Knowledge - While previous experience is beneficial, if you're willing to learn and develop your skills, please apply.
* Flexibility - Must be available to work flexible hours across weekdays and weekends.
We welcome applicants from diverse backgrounds and identities, offering an inclusive and dynamic work environment that values equality and diversity.