Travel consultant (brisbane city)

Travel Consultant - FCM - South Bank, QLD Job no: 530872

Brand: FCM

Work type: Full time, Hybrid

Location: Queensland

About the Opportunity: We are looking for a multi-skilled travel specialist to join our team as a Travel Consultant, where the challenging world of corporate and academic travel management will be sure to take your career to new heights. At FCM, we provide highly individualized travel services for busy travellers. We are one of the world's leading corporate travel and expense management consultancies.

As part of the team, you will work with large market corporations, using your expertise in fares and complex itineraries to make professional and accurate business international and academic travel arrangements including air, car, hotel, and ground transportation reservations using Sabre GDS.

Responsibilities

• Assist in making professional and accurate business travel arrangements for corporate accounts including air, car, hotel, and ground transportation reservations.
• Follow company procedures, account guidelines and customer service standards in the area of making travel arrangements, ticketing, Phase IVs, ticket exchanges/changes, CRS/GDS productivity.
• Communicate and manage relationships with internal and external stakeholders.
• Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
• Deliver on travel requests within designated SLAs.

Qualifications

• High level of attention to detail.
• 2+ years experience as a Travel Consultant or Travel Manager.
• High level of GDS proficiency, with a preference for Sabre.
• Excellent communication, listening and presentation skills.
• Demonstrated ability to work within a multidisciplinary team.
• Ability to develop and grow strong relationships.
• Outstanding business acumen.

Benefits

First year on target earnings (OTE) of $85,000+ per annum plus super, comprising $55,000 base salary and an uncapped monthly incentive. A training wage guarantee of $75,000 per annum plus super is provided for the first six months.

Equal Opportunity

FCFG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander people and people from racial, ethnic, or ethno-religious minority groups and people with disability.