Ferocia Pty Ltd is seeking an Upside Guide to join their Melbourne and Bendigo teams. This customer support role involves providing assistance to customers through in-app chat and phone while collaborating closely with the Customer Experience and Engineering teams. Strong written communication skills and banking knowledge are preferred. Ferocia values continuous improvement, innovation, and a positive culture, offering generous leave, personal development, and a vibrant workplace with perks.#J-18808-Ljbffr