Medical Imaging Professional
* Job Overview:
* Deliver exceptional customer experiences by providing expert support on medical imaging applications, interpreting results and sharing best practices. Respond promptly to technical queries and engage proactively with customers through visits and events.
* Key Responsibilities:
* Lead technical excellence by educating stakeholders through training programs, workshops, and in-services. Ensure confident product use and adoption.
* Cross-Functional Collaboration:
* Partner with Service, Sales, and Commercial teams for seamless customer experiences and unified promotional strategies. Share field insights to drive continuous improvement.
* Enable Business Growth:
* Identify emerging product attributes and customer needs to support market expansion and adoption.
* Maintain Operational Discipline:
* Adhere to high standards of compliance with regulatory and internal policies in training and communications.
* Requirements:
* Master's or PhD in Immunology or a related field is required. A Bachelor's degree may be considered with extensive related experience in Autoimmunity.
* A minimum of 3 years of relevant industry or research experience is essential. Previous experience in technical support or field application roles is highly preferred.
* Strong technical knowledge, problem-solving skills, and a customer-centric mindset are necessary.
* Excellent communication and interpersonal skills in English are required.
* Ability to work independently and as part of a team is essential.
* A current driver's license, passport, and unrestricted Australian working rights are mandatory.
About the Role:
Randstad promotes equal employment opportunities and diversity, actively encouraging applications from all backgrounds.