The role of a Customer Advisor is to provide exceptional customer service and create a seamless experience for our customers.
Job Description
* You will be the first point of contact for our customers in our Kalgoorlie branch.
* You will work closely with customers to understand their needs and preferences, and identify opportunities to improve their banking experience.
* You will assist customers with account opening, unsecured lending, and banking transactions, ensuring all details are accurate and up-to-date.
* You will demonstrate digital banking options to customers, helping them manage their finances easily and securely.
This role offers more than just a career, it's about growth, development, and making a positive impact for customers and communities.
Key Responsibilities
* Customer Service: Provide exceptional customer service and resolve customer complaints in a timely and professional manner.
* Digital Banking: Demonstrate digital banking options to customers and help them manage their finances easily and securely.
* Account Management: Assist customers with account opening, unsecured lending, and banking transactions.
Requirements
* A Passion for Customer Service: A passion for delivering an exceptional customer experience and a commitment to quality.
* Collaboration and Teamwork: The ability to work collaboratively as part of a team, with resilience, self-motivation, and energy to create a positive impact.
* Attention to Detail: A keen eye for detail to ensure transactions are completed efficiently and accurately.
Benefits
We offer a range of benefits, including an attractive base salary, opportunities for career growth and development, and a comprehensive onboarding program to ensure you have the skills and knowledge to succeed in this role.