Administration Officer – Transport & Escort (Monday to Friday)
You will support the Transport & Escort team by ensuring all documentation, bookings and operational processes are accurate, timely and compliant.
Key Responsibilities
* Manage shared mailboxes and respond or redirect stakeholder enquiries
* Track and follow up escort paperwork, risk assessments and approvals
* Coordinate vehicle bookings, maintenance and inspections
* Create transport numbers and update trackers accurately
* Liaise with onsite stakeholders regarding detainee appointments and documentation
* Maintain SharePoint filing and ensure escort documentation is complete and compliant
* Provide escort teams with required travel itineraries, including accommodation, and operational documents
Administration Officer – Centre (Monday to Sunday)
You will support Centre operations by managing registers, bookings and administrative workflows that ensure compliance and smooth day-to-day functioning.
Key Responsibilities
* Log detainee requests and complaints registers, ensuring accurate logging, tracking and audit history
* Prepare meeting agendas, take meeting minutes and distribute to stakeholders
* Manage shared mailboxes, responding or redirecting enquiries promptly
* Book detainee visits and coordinate legal appointments, including AVL and teleconferences
* Maintain registers, trackers and administrative data systems with accuracy and within required timeframes
* Produce operational communications and written materials to support procedural compliance
To be successful:
* Proven experience in administration, reception or front-of-house roles
* Strong understanding of record-keeping, document control or information governance
* Experience working a structured, compliance-focussed environment
* Confident user of Microsoft Office, including Outlook and SharePoint
* Strong sense of integrity, confidentiality and procedural compliance
* Excellent communication skills, both written and verbal
* High attention to detail with strong accuracy in logging, tracking and data management
* Ability to prioritise workload, meet deadlines and manage competing tasks
* Proven vaccination against Covid-19 (double vaccination) by a vaccine recognised inAustralia
* Ability to gain and retain all relevant clearances (i.e. AFP, WWCC, First Aid & CPR)
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