Great Culture, Supportive Team & Impressive Leadership
- Established Organisation with an Amazing Culture
**Customer Support Officer - Wayville Adelaide - Great Brand & Business**
- Great Culture, Supportive Team & Impressive Leadership
- Established Organisation with an Amazing Culture
**About The Company**:
This leading organisation is well-established and well-known. This organisation takes great pride in offering a great culture and an amazing employee experience.
Discover an organisation united by values and that aims to provide a flexible work environment encouraging employees to have a work/life balance.
This organisation prides itself in offering employees a long-term career as well as learning and development opportunities.
**The Culture**:
This organisation takes great pride in creating the ultimate employee experience. The company has a great culture, strong values and is dedicated to empowering its people and creating a great working environment.
This organisation will also offer you the opportunity to work within a business where you'll be working with some of the best
The successful applicant for this position must have high attention to detail and must be reliable and efficient to help the team with the volume of work coming through.
If you thrive in working in a busy yet fun environment, then we would like to hear from you
**The Role**:
This team supports the organisations customers with service and technical support. They thrive on constantly and consistently aiming to exceed customer expectations by providing first-class customer service and support.
The secondary function for this role is administration processing warranty claims and reception activities to support the business.
**The position's main responsibilities include but are not limited to**:
- Customer Service
- Administration
- Support Switchboard Operations
- Support Service Operations
- Deal with and process returns
- Process Warranties
**Skills & Experience Required**:
- Customer Service experience working in a call centre environment
- Experience processing returns and warranties would be highly desirable but not essential
- Excellent phone manner and customer service approach
- Experience dealing with high volume calls in a busy environment
- Excellent interpersonal and relationship-building experience
- Strong communication skills both written and verbal
- Ability to solve problems and identify them
- Ability to deal with complex and technical information
**How to Apply**:
**Please note successful employment will be pending medical and police check/background checks.