About Michael Page Australia
Our client is a leading professional services firm with a large and diverse employee base. They are known for their industry leadership and commitment to delivering exceptional service.
The company has a strong presence across Australia, built on customer service, reliability, and dedication.
Job Overview
We are seeking a skilled IT Support Specialist to join our team. The successful candidate will provide Level 2 technical support and troubleshooting for managed clients.
Main Responsibilities:
* Provide technical support and troubleshooting for managed clients.
* Assist with Intune device management and Microsoft 365/Azure environments.
* Identify, troubleshoot, and resolve server configuration or performance issues.
* Develop and implement procedures to address technical irregularities quickly.
* Collaborate with senior admins to resolve complex issues.
Requirements
* Minimum of 2 years in a Level 2 IT support role.
* Experience with Microsoft 365, Azure, and Intune device management.
* Basic PowerShell scripting knowledge.
* Strong communication skills and ability to work independently.
* Excellent troubleshooting and analytical abilities.
What We Offer
* A competitive salary and benefits package.
* Opportunities for career advancement and growth within the company.
* A collaborative and dynamic work environment.
This role presents an exciting opportunity for a motivated and experienced IT professional to join a leading professional services firm.
With a focus on customer service, reliability, and dedication, we are looking for someone who shares our values and is passionate about delivering exceptional service.
In return, you can expect a rewarding career with opportunities for growth and development in a supportive and dynamic environment.
This role requires a minimum of 2 years' experience in a Level 2 IT support role, with expertise in Microsoft 365, Azure, and Intune device management.
You will be responsible for providing technical support and troubleshooting for managed clients, as well as assisting with Intune device management and Microsoft 365/Azure environments.
This role also requires basic PowerShell scripting knowledge, strong communication skills, and the ability to work independently.