Category Manager ~ Quality & Parts (Brendale on-site)
Join to apply for the Category Manager ~ Quality & Parts (Brendale on-site) role at 4WD Supacentre
Category Manager ~ Quality & Parts (Brendale on-site)
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Description
Ready to Lead in Category Management and Drive Product Quality Excellence?
Are you a strategic thinker with a passion for quality and process improvement? Join 4WD Supacentre, home to the renowned Adventure Kings brand, as our new Category Manager ~ Quality & Parts and help us shape the future of outdoor lifestyle products
Description
Ready to Lead in Category Management and Drive Product Quality Excellence?
Are you a strategic thinker with a passion for quality and process improvement? Join 4WD Supacentre, home to the renowned Adventure Kings brand, as our new Category Manager ~ Quality & Parts and help us shape the future of outdoor lifestyle products
About Us
4WD Supacentre is the home of the much-loved Adventure Kings brand, specialising in outdoor recreation and lifestyle products. We're a fast-growing, customer-focused business, committed to redefining adventure with innovative and high-quality products.
About You
We're looking for a driven, detail-oriented Category Manager ~ Quality & Parts who excels at analysing failure data, implementing strategies to reduce return rates and ensuring that spare parts are available across our distribution and store network.
You'll Bring
* Proven Experience with quality management systems (Jira or similar)
* Proven ability to lead data driven discussions with the ability to analyse returns data and customer feedback to identify actionable insights.
* Strong communication skills with the ability to collaborate effectively with cross-functional teams and external suppliers.
* Qualification in business or category management field (highly desirable)
* Familiarity with Adventure Kings products or previous experience within the outdoor industry (highly desirable)
The Role
As the Category Manager ~ Quality & Parts, you'll oversee the quality management and parts inventory processes, with a focus on reducing failure rates and improving product quality across the Adventure Kings range.
Key Responsibilities Include
* Analyse product return and quality data regularly to identify patterns, recurring issues, and product failure points.
* Using data, develop and implement strategies for customer service teams to reduce return rates on products.
* Drive supplier quality improvements through ongoing product improvements
* Manage the product change register to ensure transitions and product improvements are rolled out effectively.
* Work with cross functional teams including product development, procurement and compliance to ensure product changes are implemented smoothly and effectively.
* Manage inventory and supply chain processes to ensure the right spare parts are available, reducing out-of-stock situations.
Why Join Us?
* Be part of an innovative, fast-growing company in the outdoor lifestyle industry.
* Collaborate with a passionate team focused on quality and customer satisfaction.
* Competitive salary and benefits package.
Why Wait
If you're ready to bring your strategic vision, attention to detail, and passion for quality and innovation to a role that's both rewarding and challenging, apply today and join us on this exciting journey
Company Overview
4WD Supacentre is one of Australia's leading and fastest growing omni-channel retailers. We are a family-operated business that specialises in outdoor recreation and lifestyle products. Our people are passionate about the outdoors and the lifestyle that we can bring to our customers and the community.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing and Sales
* Industries
Retail
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