Customer Service Officer Job Description
We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Officer.
Key Responsibilities:
* Deliver Exceptional Service: Provide outstanding service to members and casual users, ensuring their needs are met and exceeded.
* Front Desk Operations Management: Oversee the efficient management of front desk operations, handling cash transactions, and maintaining a high level of professionalism.
* Promote Memberships: Actively promote memberships to increase sales and meet revenue targets.
Requirements:
* Friendly Attitude: Demonstrate a friendly and approachable attitude in all interactions with members and colleagues.
* Computer Literacy: Possess strong computer skills and experience with relevant software applications.
* Relevant First Aid Certifications: Hold current first aid certifications and be able to apply them in emergency situations.
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package. If you are a motivated and customer-centric individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.