Family Dispute Resolution Advisor - Rockhampton
CatholicCare Central Queensland is a large, vibrant, and highly regarded not‐for‐profit organisation providing a broad range of quality social services throughout the Catholic Diocese of Rockhampton. Guided by our Christian ethos and the principles of Catholic Social Justice, we are committed to inclusive service delivery and proudly welcome employees and clients of all religions, backgrounds, and beliefs.
As a member of the Mediation Services Team, the Family Dispute Resolution Advisor (FDRA) is responsible for providing a range of information, support, referral, and case‐management services to clients. Key responsibilities include:
* Information, support, and referral.
* Intake and risk assessment.
* Child in Focus session.
* Business development and networking.
* Providing appropriate support, information, and referral of eligible clients.
* Reviewing client needs to ensure appropriate and efficient service delivery and referral.
* Completing appropriate client intake and risk assessment for access to services to meet client needs.
* Undertaking community engagement to promote CatholicCare programs and increase numbers of clients engaging with CatholicCare programs.
* Developing and maintaining networks in the community with other community agencies and stakeholders in consultation with the line manager.
* Ensuring data entry and programme reporting are completed as per funding requirements and CatholicCare Central Queensland procedures.
* Maintaining client confidentiality.
Qualifications and experience:
* Associate diploma with relevant experience; or
* Relevant certificate with relevant experience; or
* Experience gained through previous appointments, service, or study at an equivalent level; or
* Demonstrated capability to undertake the required activities.
* A current C or CA class driver's licence (QLD).
Core competencies:
* Thorough knowledge of work activities performed within the workplace.
* Sound knowledge of procedural/operational methods of the workplace.
* Utilise limited professional or specialised knowledge and have working knowledge of statutory requirements relevant to the workplace.
* Ability to apply computing concepts and maintain own schedule calendar.
Other requirements and conditions:
* Note: CatholicCare Central Queensland doesnot offer visa sponsorship.
* Applicants must have full and unrestricted working rights in Australia at the time of application.
* All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.
$40.00 per hour plus superannuation and generous salary packaging options. Permanent full-time position. Ongoing training and development opportunities.
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