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Customer service representative

Melbourne
Valmont Industries, Inc.
Customer Services agent
Posted: 12 June
Offer description

Join to apply for the Customer Service Representative role at Valmont Industries, Inc.1 week ago Be among the first 25 applicantsJoin to apply for the Customer Service Representative role at Valmont Industries, Inc.Get AI-powered advice on this job and more exclusive features.41 Austin Ave Maddington Western Australia 6109About UsAt Valmont, we create vital infrastructure that helps keep our roadways safer, connects communities and enables a more resilient and reliable power grid. Our work in renewable energy helps generate cleaner, more sustainable power. And we increase agricultural productivity by helping growers produce more with less. In short, our work makes life better.We are currently seeking a sales orientated Customer Service Representative to join our team in Maddington WA on a full-time permanent basis. It is an exciting time to join our Sales and Customer Service team as we continue to push ways to innovate and find the best solutions for our customers.We are on the lookout for someone who wants to join us on this journey and is ready to continue to grow and develop in their career!Who are we?Valmont Industries is the leading global provider of infrastructure, irrigation, tubing and coatings to the world. We create vital infrastructure that helps keep our roadways safer, connects communities and enables a more resilient and reliable power grid. In short, our work makes life better.Our Webforge Locker division is a leading manufacturer of metal flooring and allied products. Our product range spans from access flooring and safety barrier solutions to Architectural and Industrial products. We supply to a range of industries and projects including Infrastructure, Construction, Manufacturing and Mining.How You Will ContributeAs an sales-focused Customer Service Representative, you’ll play a vital role in supporting our customers from their initial inquiry through to quote preparation and order processing. You'll act as a key liaison between customers and internal teams, ensuring a smooth and professional experience at every touchpoint.Your Day-to-day Responsibilities Will IncludeProviding a high level of customer service with timely and accurate processing of customer orders, quotations and enquiriesCoordinating, preparing, and submitting high-quality responses and solutions to quotes, proposals, tenders and enquiriesSupport sales generation through qualification, preparation, follow up and conversion of leads and quotationsWorking closely with External Sales Teams to support sales generation and business developmentDevelop strong and positive relationships with key customersDelivering exceptional, friendly, and professional customer service across phone and emailProviding accurate information on pricing, lead times, and technical detailsEntering, maintaining, and reviewing pricing in the CRM systemWorking closely with production and operations to enable timely processing of orders to maximise delivery on time in fullAbout YouYou are sales and customer-focused, organised and possess a positive can-do attitude that will contribute positively to the team and customer service culture.You bring a proactive, solutions-oriented mindset and can confidently support both technical and commercial aspects of the customer journey.You Will BringExperience in sales, sales support or customer service—ideally but not essential within manufacturing, steel, engineering or construction industriesStrong communication and interpersonal skillsDemonstrated success in managing customer interactions and sales-related activitiesProficiency in Microsoft Office (Excel, Word, PowerPoint) and experience using CRM and estimating toolsExcellent attention to detail and a passion for delivering great serviceIf you enjoy working in a collaborative environment and want to be part of a team that values quality and customer satisfaction, we’d love to hear from you.Why Valmont Industries?Rewards & Benefits – Valmont Australia employees enjoy access to exclusive company benefits that including Discounted Private Health Insurance, Competitive Novated Lease options (remove for wage roles) and staff discounts on range of retail products.Global Opportunity - We have 87 facilities and do business in over 100 countries. That’s how Valmont can offer opportunities that are as vast as the planet itself.Culture - Valmont employees spanning generations have benefitted from our commitment to work/life balance and a family-first operating philosophy.To apply, please include your resume and cover letter in your application.When you join our team, you become part of a passionate group dedicated to changing lives and conserving resources around the globe. Our products and services make a difference. Join us, and BUILD YOUR WORLD.All successful applicants will be required to undergo pre-employment checks including a medical.Valmont is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected under applicable law.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesMachinery Manufacturing, Industrial Machinery Manufacturing, and FarmingReferrals increase your chances of interviewing at Valmont Industries, Inc. by 2xGet notified about new Customer Service Representative jobs in Dandenong, Victoria, Australia.Mulgrave, Victoria, Australia 2 weeks agoLynbrook, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 15 hours agoMentone, Victoria, Australia 12 hours agoMelbourne, Victoria, Australia 2 weeks agoSpringvale, Victoria, Australia 2 weeks agoDandenong, Victoria, Australia 1 week agoCustomer Service Consultant - Inbound callsMelbourne, Victoria, Australia 1 week agoNoble Park, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 2 weeks agoCustomer Support Agent, Tier 1 (Saturday to Wednesday)Melbourne, Victoria, Australia 5 days agoCustomer Support Agent, Tier 1 (Saturday to Wednesday)Melbourne, Victoria, Australia 2 weeks agoCremorne, Victoria, Australia A$65,000.00-A$75,000.00 1 day agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 hours agoMulgrave, Victoria, Australia 2 weeks agoDandenong, Victoria, Australia 4 weeks agoPort Melbourne, Victoria, Australia 1 week agoPort Melbourne, Victoria, Australia 2 weeks agoCustomer Service Advisor - Contact CentreMulgrave, Victoria, Australia $27.50-$30.19 2 weeks agoMelbourne, Victoria, Australia 1 week agoMoorabbin, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 5 days agoNarre Warren, Victoria, Australia 3 weeks agoNotting Hill, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia A$35.00-A$36.00 6 days agoWork Order Coordinator / Call Centre AgentMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 2 weeks agoWe’re unlocking community knowledge in a new way. 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