Front office professional

As a key member of our team, you will provide exceptional customer service and handle guest check-ins and outs with a high standard. You will also utilize the park's booking system to make reservations and manage accounts, coordinate with the Housekeeping team to track accommodation readiness, and supply guests with information about the property and local areas of interest.


Key Responsibilities:

* Deliver outstanding Guest experience
* Process guest arrivals and departures
* Manage bookings and accounts using the park's system
* Collaborate with the Housekeeping team to ensure accommodation readiness
* Provide guests with essential information about the property and local attractions
* Maintain office administration and foster excellent relationships with park teams, residents, and guests


Requirements:

* Prior Front Office experience in the hospitality industry