Volunteer retail assistant - mount eliza salvos stores (vic)

Start your mission volunteer experience with The Salvation Army today!

We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role, we invite you to review our current vacancies.

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in transforming lives and futures for the better. By providing support, safety, community, and opportunity, we aim to make a difference. As the retail arm of The Salvation Army, Salvos Stores raise funds that support life-changing programmes for those in need.

As a Volunteer Retail Assistant you will play a vital role in supporting our store operations. You'll work alongside a dedicated team and help raise funds for essential services.

• Friendly and Approachable – enjoy working as part of a team, making new connections, and building lasting friendships with customers and colleagues.
• Positive Attitude – bring a can‐do attitude even in challenging situations to motivate yourself and others.
• Follow Instructions – be open to guidance, follow instructions, and ask for help when needed.
• Integrity and Honesty – demonstrate strong moral principles and responsibility.
• Alignment with Values – work in line with The Salvation Army's mission and values and adhere to official policies.

• Greet customers with a warm, friendly, and approachable attitude to create a positive shopping experience.
• Assist with inquiries, providing clear information and guidance.
• Support Donor Care Program – assist in receiving donated goods and communicate with donors.
• Process donated goods – assess condition, functionality, and suitability, price items appropriately for sale.
• Stock and display – place priced items on the sales floor, ensuring a neat, organised presentation and assist visual merchandising.
• Maintain cleanliness – regularly clean items, sales floor, and staff areas.
• Waste management – follow sustainable waste guidelines.
• Ensure safety – maintain a safe environment for customers, visitors and staff; adhere to safety practices and guidelines.
• Health and safety – take care of your health and that of others around you.

• Must be 15 years of age or older.
• The Salvation Army is an Equal Opportunity Employer that embraces diversity. We encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples.
• Volunteer roles may require a Working with Children Check and a Nationally Coordinated Criminal History Check.

The Salvation Army is a child‐safe organisation and is committed to protecting children and young people from harm.

All child‐related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check.

This volunteer role is not a paid position.