An opportunity to play a role in the evolution of ING's Health, Safety & Wellbeingdelivery has become available at ING. With the recent appointment of our new Head of People Services, we are transforming our model and service delivery, looking to the future of HSW.
We're looking for an experienced Health, Safety & Wellbeing Partner to play a pivotal in supporting our people & leaders. This role is hands-on, advisory and impact-driven, sitting at the intersection of workers compensation, return to work and proactive wellbeing.
Working in a small, collaborative, specialist team within ING HR's People Services team, you'll be the trusted expert for employees, people Leaders, HRBPs and the broader HR stakeholders, ensuring our approach to safety, recovery and wellbeing is practical, compliance and genuinely people centred.
Sound like you?
What you'll do
* Lead & manage workers' compensation claims end to end, ensuring timely, compliant and supportive outcomes for employees & the ING business
* Drive effective return to work and recovery at work programs, partnering closely with both internal and external stakeholders
* Act as a subject matter expert on health, safety & wellbeing and injury management, providing trusted advice & coaching
* Proactively design, implement and embed wellbeing initiatives that support physical, mental and psychosocial health
* Partner with People Leaders to build capability and confidence in managing safety, wellbeing and recovery conversations
* Analyse trends and data across claims, absences and wellbeing indicators to identify risks and opportunities for improvement
* Ensure compliance with relevant legislative, regulatory and insurer requirements whilst keeping process simple and people-centric
* Contribute to continuous improvement of policies, frameworks and practices across health, safety & wellbeing.
What we're looking for
* Proven experience in workers compensation, injury management and return to work within a complex or large organisation
* Strong working knowledge of WHS legislation, workers compensation frameworks and wellbeing best practise
* Demonstrated ability to operate as a trusted advisor to employees, HR and people leaders
* A proactive mindset – you don't just response to issues, you anticipate them and act early
* Experience designing or delivering wellbeing initiatives particularly those supporting mental health & psychosocial safety
* Excellent stakeholder management skills with the ability to navigate sensitive and complex situations with confidence & care.
* Relevant qualifications in WHS (e.g. WHS Certificate IV, RTW Coordinator); rehabilitation, metal health, allied health and/or a related discipline will be highly regarded
Why join us?
* A role with genuine impact on employee wellbeing and recovery
* Strong partnership with Human Resources and business leaders
* The opportunity to shape and mature wellbeing & safety practises
* A values-led environment that prioritises care, accountability and continuous improvement
What's in it for you?
* Competitive salary package
* An additional Rest Day to support your wellbeing
* An IMPACT Day to volunteer and give back to community
* Discounted ING Health Insurance
About Us
At ING, we're all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we're proud to support. Joining ING means stepping into an environment where your individuality isn't just welcomed -it's celebrated. We've built a culture that's fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.
Whether you're taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you'll find ING is the kind of place where growth isn't just a possibility; it's a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you'll feel the difference in how we value and champion our people.
We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you're interested but don't meet all the criteria, we encourage you to apply. We're invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We're your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply
Sound like your kind of vibe? We can't wait to hear from you
(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)
ING is Australia's most recommended bank according to RFI Global's Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.
Need more?
Contact: Skye Griffiths on
For support and adjustments, including accessibility DEI, LGBTQI+ confidential application support enquiries:
Applications close 6 February
Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your People Leader.
LI-DNI