Job Overview
We are seeking a Customer Service Excellence Ambassador to join our retail team. In this role, you will play a vital part in delivering exceptional customer experiences and exceeding customer expectations.
About the Role
The Customer Service Excellence Ambassador is responsible for providing top-notch customer service, resolving issues efficiently, and ensuring customers leave our stores satisfied. You will achieve this by identifying customer needs, offering tailored solutions, and continuously improving your product knowledge.
Skills and Qualifications
To succeed in this role, you must possess excellent communication skills, be empathetic, and have a passion for delivering outstanding customer experiences. You should also have a strong ability to work independently and as part of a team, with a focus on continuous learning and improvement.
What We Offer Our Team Members
We offer a comprehensive range of benefits, including training and career-growth opportunities, exclusive discounts, performance-related commission, 30% off Telstra services, and more. Our goal is to create a supportive and collaborative environment that fosters growth and success.