About Our Team Lead Role
The Team Lead will be responsible for ensuring guests have exceptional experiences and supporting their team in delivering outstanding service.
Key Responsibilities:
* Reception tasks
* Guest communication
* Upselling opportunities
Requirements:
* Proven guest service and leadership experience
* Certificate II in Hospitality or equivalent
What We Offer:
* Flexible benefits
* Staff accommodation
* Career growth opportunities within our company
Mission Statement:
We're dedicated to providing a unique experience for every single guest. To make this happen, we need talented individuals who can lead by example and motivate their teams to provide exceptional customer service.