Job Overview:
Support Australian Retirement Trust members, employers, and financial advisors with account, product, and legislation enquiries. Listen to understand member needs and empower them to learn more about retirement savings.
Work in a structured environment, recognising that your team and our members rely on you being available to support them. Be flexible to commit to a rotating roster, including working from home and in-person days.
Excellent training and development opportunities are available to help you build a career. Receive 14% super as standard, end of trip facilities, yoga room, parent and carer rooms, quiet rooms, coffee facilities, and collaborative team spaces.
In this role, you'll use technology to support our members and complete an in-person blended learning program. Ensure your success in the role with classroom-based training and assessment activities.
* Essential skills include excellent communication and interpersonal skills.
* You'll need to be comfortable with change and have an aptitude for learning.
* Natural resilience and patience are necessary to manage through peak periods and high-pressure situations.
A workplace free from discrimination and harassment is committed to providing a welcoming atmosphere for diverse candidates.