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Marketing operations manager

Melbourne
Wesfarmers Health
Marketing Operations Manager
USD 80,000 - USD 120,000 a year
Posted: 27 November
Offer description

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.

Our portfolio includes well-known names like Priceline Pharmacy, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we're proud to have SISU Health and InstantScripts—and most recently, we've launched our newest retail beauty stores, atomica.

About us:

Since our humble beginnings in 1910, we've grown from a small co-operative of three pharmacies to a national organisation and one of Australia's leading health, beauty, and wellness companies.

Wesfarmers Health includes over 70 company-owned Priceline stores, 400+ Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods. In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly owned, joint venture and franchised clinics. During this year, they also became majority stakeholder of digital health company, SISU Health. The division employs more than 3600 team members.

What you'll do:

We're seeking a dynamic Marketing Operations Manager to join our Brand & Marketing team. In this pivotal role, you'll help shape the end-to-end delivery of strategic and tactical projects that support our marketing priorities. You'll drive the annual promotional calendar, champion process improvements, and optimise the use of AI and marketing enablement tools. You'll also manage relationships with our creative agency and key suppliers, ensuring creative delivery efficiencies and best-in-class marketing operations.

Key Responsibilities:

* Lead the annual marketing promotional calendar and day-to-day marketing operations.
* Manage budgets, reporting, and financial performance for marketing activities.
* Champion improvements to marketing processes, embedding tools like and AI-driven solutions.
* Oversee print and fulfilment resourcing, ensuring timely delivery of promotional materials.
* Project manage key initiatives, working cross-functionally with internal and external stakeholders.
* Maximise outcomes from marketing contracts and vendor relationships.
* Ensure compliance with legal and regulatory requirements for all produced materials.

What you'll bring:

* Proven experience in traditional and digital media, including advertising, PR, events, production, design, and creative delivery, with a curiosity for exploring AI tools to enhance marketing performance
* Strong project management skills, ideally with experience using or similar tools.
* Excellent communication, stakeholder management, and relationship-building skills.
* Commercial acumen, entrepreneurial flair, and a solutions-focused mindset.
* Experience working with internal teams and agency partners to deliver complex projects on time and within budget.
* A degree in Marketing, Business, or a related discipline.

Why us?

* Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
* Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
* Novated leasing options
* Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
* Beautiful outdoor terrace for work and recreation.
* Food, coffee and health & wellbeing facilities onsite including a landlord operated gym
* Dedicated end of trip facilities (cycle racks, showers, lockers).

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.

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