Customer Experience Representative
* Deliver top-tier customer experiences to passengers traveling through the airport.
* Provide expert assistance with passenger queries related to navigating the airport.
* Optimize passenger flow at security checkpoints to minimize wait times.
This role is ideal for individuals who excel at interacting with people, thrive in fast-paced environments, and possess exceptional multitasking skills. As a Customer Experience Representative, you will be responsible for greeting passengers, facilitating communication, guiding them through the airport, and providing support across the Brisbane Airport precinct.
The successful candidate will possess outstanding verbal and written communication skills, be flexible with work schedules, and demonstrate a strong team-oriented mindset. Additionally, they must be able to obtain an ASIC (Criminal history clearance) and hold a valid driver's license with a reliable vehicle.
Key Responsibilities:
* Providing exceptional customer service to passengers
* Assisting passengers with airport-related queries
* Managing passenger flow at security checkpoints
* Greeting passengers and facilitating communication
Required Skills and Qualifications:
* Excellent verbal and written communication skills
* Ability to work in a fast-paced environment
* Exceptional multitasking skills
* Certification or ability to obtain ASIC (Criminal history clearance)
* Valid driver's license with a reliable vehicle
Benefits of Working with Us:
* Opportunity to work in a dynamic and supportive team environment
* Chance to develop your customer service and communication skills
* Competitive salary and benefits package
About the Role:
This role offers the perfect blend of customer-facing interaction and problem-solving. If you are a motivated and enthusiastic individual who enjoys working with people, we encourage you to apply.