**About Accenture**
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world's largest network of Advanced Technology and Intelligent Operations centres. Within Operations, we are growing our Digital Inside Sales (DIS) team. Our transformational approach to sales brings clients the right combination of expert technical sellers and innovative technology, powered by data and insights. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.
**Primary Objective**
The Services Solutions Specialist acts as a strategic advisor to customers with a focus on technology support solutions. By understanding the challenges customers face when adopting new technologies, the Services Solutions Specialist can provide Enterprise support solutions that ensure customers realize success throughout their digital transformation period.
**Skills**
**Who You Are?**
Must be adaptable and capable in learning different CRM and technology solutions/tools as a fast learner, and proficient in the administrative rigor of documenting and communicating the needs of a customer. Knowledge of Microsoft core family of solutions/technical products is a plus. Experience working in B2B relationships is advantageous towards being successful in this role. Must be able to drive and respond to their daily opportunity pipeline, build relationships with, and routinely communicate with regional account management colleagues to discuss opportunities for closure and provide visibility into working motions to accelerate B2B transaction selling. Other key attributes to this role:
- 1-2 years in effective territory/account management: planning, opportunity qualification and creation, stakeholder and executive communication needs analysis, value engineering, chance management, pipeline management, forecasting, and deal negotiation.
- Experience and expertise selling to technical decision makers by aligning & reinforcing the value of the solution to the customer's overall business pain and/or strategic opportunities and decision criteria.
- Sell and learn to speak the Microsoft language (tools, resources, acronyms, cloud technologies and positioning the Microsoft product line), and knowledge of the competitive landscape for technology.
- Capable and motivated to learn practices around opportunity cleansing (data validation string/text functions and VLOOKUP/reference information functions) and some level of report presentation and forecasting using Microsoft Excel and Microsoft PowerPoint.
- Overcome blockers or ambiguity; respond to direction from multi-stakeholders.
- Need to have a natural curiosity in IT solutions to proactively want to learn; leverage localized resources for self-learning.
- Ideally with 1-2 years' experience in IT/Technology sales or channels that deal with B2B/Commercial is desirable.
- Experience with Outlook, Dynamics 365, and Teams preferred.
- Excellent oral, written, and verbal communications skills, including strong professional communication and business acumen.
**Education**:
- Bachelors degree in Computer Science, Information Technology, Marketing, or Business preferred
**Experience**:
Must have 3+ years working in quota-based sales and meet the following requirements:
- Full cycle B2B sales including knowledge of corporate procurement processes of mid-sized and/or enterprise accounts.
- Effective territory/account management: planning, opportunity qualification and creation, stakeholder and executive communication needs analysis, value engineering, opportunity management, pipeline management, and deal negotiation.
- Confident in creating and executing sales strategies across accounts to meet personal revenue targets.
- Experience and expertise selling to technical decision makers by aligning & reinforcing the value of the solution to the customer's overall business pain and/or strategic opportunities and decision criteria.
- Orchestrate and influence virtual teams to pursue sales opportunities and lead v-teams through influence
- Understanding of cloud platforms, MS Azure preferred, hybrid cloud technologies, and complementing solutions. Knowledge of the competitive landscape for technology.
- Highly organized and self-motivated with the ability to multi-task across your book of business in varying sales stages
- Excellent oral, written, and verbal communications skills, including strong professional communication and business acumen.
- Experience with Dynamics 365, Teams, PowerPoint, Excel, and PowerBI or similar business productivity tools.
This is a Full-
📌 Inside Sales Account Representative - Services
🏢 Accenture
📍 Sydney