We are seeking passionate and experienced retail superstars at Platypus Cairns. Whether you’re an experienced retail leader, a behind-the-scenes stock expert, or a sales assistant ready to take the next step - we want to hear from you! The role & responsibilities: Lead your team to achieve sales targets and KPIs Drive store operations including stock management, Visual Merchandising, wage control & shrinkage Motivate the team to deliver exceptional customer service and achieve KPIs Receive and process high volumes of stock efficiently Maintain stockroom organisation and in-store presentation Assist on the shop floor and support the team as needed Benefits & Culture: 40% off Accent Group brands | Hype DC, Skechers, Platypus, Vans & many more Access to our ‘Employee Benefits’ program which includes discounted Gym Memberships & Health Insurance packages Work amongst premium product alongside fellow passionate and dedicated sneakerheads Training & development to grow your career Opportunity to join the Future Leaders program which includes leadership training workshops, yearly global conferences, awards nights and much more To be successful in this role, you will have: Passion for customer service and a strong understanding of sneaker and streetwear culture Experience in retail, leadership, or stockroom operations is a bonus A motivated & driven ‘Make it Happen’ attitude Flexible availability to work across a full-time roster, including weekdays, late nights, weekends and public holidays as required.