Leadership Opportunity in Retail
Job Summary
We are seeking a motivated and experienced Retail Leader to join our team at Chatswood East. In this key leadership role, you will support the Store Manager to drive store performance, deliver exceptional customer service, and develop a high-performing team.
Key Responsibilities
* Support the Store Manager in leading, coaching, and developing the store team
* Deliver an exceptional customer experience through service and presentation excellence
* Assist in managing store operations including stock control, merchandising, and team performance
* Oversee training, development, and performance conversations
* Ensure a safe and compliant store environment
* Drive additional sales through up-selling and effective product recommendations
Requirements
* Experience in retail or hospitality leadership
* A passion for delivering outstanding service and team development
* A hands-on, results-focused mindset with the ability to motivate others
* Excellent communication, decision-making, and problem-solving skills
* Strong up-selling skills and the ability to maximise sales opportunities
* A commitment to operational standards, safety, and creating a positive workplace
Benefits
* Competitive base salary + Bonus + Superannuation
* Fuel discount for team members when they fill up at the site
* Exclusive access to discounts from over 1000 retailers
* Wellbeing programs, free counselling services, and flu vouchers
* 12 weeks paid parental leave for primary caregivers, plus additional family support initiatives
* Career progression opportunities across a growing national network
* Work in an environment that values diversity, autonomy, and flexibility